FAQ

Collapsible content

What should I do immediately after water damage?

Water damage can be stressful, but staying calm and taking quick action is key. The first step is to call a professional restoration company right away, even if you plan to pay out of pocket, instead of filing an insurance claim.

Having a professional restoration company perform extraction and stabilization services is your best chance of avoiding substantial secondary damage to your home or business, like microbial growth, bacterial contamination, and structural deterioration.

Can you remediate mold yourself?

Mold spores are highly volatile and can become aerosolized simply from simply fanning a door. It is not recommended for anyone to remediate mold themselves due to the high possibility of cross-contamination and potential health hazards involved in not following proper mold remediation techniques. Call us to come out and do an inspection to give you the best course of action.

What is the most effective way to remove mold?

First and foremost, it is crucial to
have the growth tested to determine the mold species and assess the
level of toxicity. Some species can be highly toxic and pose significant
health risks.

Secondly, it is imperative to engage a certified professional for the remediation process. They will adhere to specific guidelines, such as implementing containment measures to prevent cross-contamination, utilizing HEPA vacuuming to capture all spores, employing proprietary non-toxic chemicals for cleaning, conducting multiple rounds of cleaning, and applying encapsulation techniques to hinder further spread and growth.

By following these steps, you can ensure effective mold remediation while prioritizing safety and health.

How do I clean raw sewage in my basement?

Attempting to handle sewage backup on your own is not recommended. Instead, it is advised to contact a professional restoration company that can assess the situation and provide appropriate guidance on how to effectively mitigate the problem.

Cleaning up raw sewage can be a challenging task due to the high levels of contamination and the porous materials it comes into contact with. It is crucial to seek assistance from a professional cleanup company that will adhere to specific guidelines to prevent the spread of bacteria in your home.

How do you clean up a large sewage spill?

Cleaning up a large sewage loss is a
complex and hazardous task that should be handled by trained
professionals since sewage water contains harmful pathogens and can pose serious health risks if not handled properly. You can follow the following steps to get things under control – but remember to prioritize safety but hiring a certified team is best:

  1. Ensure Safety: Equip yourself with personal protective equipment and turn off electricity to the affected area.
  2. Identify and Stop the Source: If possible and safe, locate and stop the flow from the sewage leak.
  3. Evacuate and Ventilate: Remove vulnerable individuals from affected areas and ventilate the space to minimize odors.
  4. Remove and Clean: Dispose of contaminated items, extract standing sewage water, and disinfect all affected surfaces.
  5. Ensure the Area is Fully Dry: Implement industrial-grade dehumidifiers for drying, test for contamination, and ventilate the area.
  6. Document the Cleanup: Take
    photos and keep detailed records of the cleanup process, including any
    expenses incurred for a smoother insurance claims process.

Remember that sewage cleanup is a job for a professional restoration company due to the health risks involved. If the sewage loss is extensive or poses significant health risks, it's best to contact a sewage cleanup and restoration company with experience and proper equipment to handle the
situation safely and effectively.

How do you recover from storm damage?

Ensuring safety should be your utmost priority. Before entering your home or business, ensure it is safe and secure.

Next, contact a restoration company to assess the extent of the damage and provide you with a recovery plan. They will evaluate the damage,
determine salvageable and non-salvageable items, and initiate mitigation and stabilization measures to restore your property to its pre-loss condition. Your swift action will help expedite the recovery process and bring you back to normalcy.

How do you restore fire damaged wood?

Restoring fire-damaged wood can be a challenging and labor-intensive process due to the extent of the fire, smoke, and inevitable water damage. Moreover, certain types of wood may present greater challenges in the restoration process, making professional guidance particularly valuable in such instances. Here's a look into the basic steps that go into restoring fire-damaged wood:

  1. Safety Check: Before initiating any restoration work, ensure the area's safety by checking for structural soundness and potential hazards.
  2. Damage Assessment: Evaluate the extent of fire damage to the wood and ascertain if it's structurally viable or needs replacement.
  3. Soot and Ash Removal: Utilize a vacuum cleaner equipped with a HEPA filter to eliminate loose soot and ash from the wood surface.
  4. Cleaning and Sanding: Clean the wood using a specialized wood cleaner for fire damage, followed by sanding to eliminate the charred or damaged layer.
  5. Bleaching and Rinsing: Apply a suitable bleaching agent for staining, then rinse and allow the wood to dry completely.
  6. Deodorization and Monitoring:
    Use deodorization methods like Ozone, Hydroxyl, and CLO2 to eliminate smoke odors. Continually monitor the restored wood for signs of mold growth or persistent smoke odor, addressing these promptly if they
    occur.

It is worth noting that in cases of
extensive fire damage or valuable wood surfaces, it is advisable to seek the assistance of a professional restoration company. These experts possess the necessary experience, tools, and expertise to effectively handle complex restoration projects and ensure the wood is restored to
its pre-fire condition.