Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your service to request a return.Β
To be eligible for a return, you must reach out within the 7-day period and speak to a qualified representative. Youβll also need the receipt or proof of purchase.Β
To start a return, you can contact us at deon.jack@myalldry.comΒ or at 754-364-0859.
You can always contact us for any return questions at deon.jack@myalldry.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
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Refunds
We will notify you once weβve received and inspected your return, and let you know if the refund was approved or not. If approved, youβll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weβve approved your return, please contact us at deon.jack@myalldry.com.